BIANCHI INDUSTRY SERVICE & PLANNER is an application designed for the management of the maintenance process of the equipment produced by BIANCHI INDUSTRY spa.


BIANCHI INDUSTRY SERVICE & PLANNER does not collect Userís personal information, but uses some services of the device solely to provide the service for which BIANCHI INDUSTRY SERVICE & PLANNER is designed.


BIANCHI INDUSTRY SERVICE & PLANNER collects information necessary for maintenance processes and sends them to the web server


Data Controller and Owner

Titolare del trattamento dei dati Ť BIANCHI INDUSTRY after sales srl Via primo maggio 6 10043 Orbassano (TO)


Types of Data collected

The Personal Data collected by BIANCHI INDUSTRY SERVICE & PLANNER may be freely provided by the User:


BIANCHI INDUSTRY SERVICE & PLANNER uses the deviceís camera to scan a QR-Code or a BarCode. The captured image is not stored on the device nor transmitted to any server: only the QR-Code is used for the purposes of BIANCHI INDUSTRY SERVICE & PLANNER.


BIANCHI INDUSTRY SERVICE & PLANNER, in the version reserved to registered Users, uses the deviceís camera to send to Technical support the images that the User considers significant to represent the malfunction.


Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.

In addition to the Data Controller, in some cases the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, software developers, communications agencies) appointed, if necessary, as Data Processors by BIANCHI INDUSTRY spa.

The updated list of these parties may be requested from the Data Controller at any time.



The Data is processed at the Data Controllerís operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.


Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document. The User can always request that the Data Controller suspend or remove the Data.


The use of the collected Data

The Data concerning the User are collected to allow the company to provide its service. Some information sent to the server from the version reserved to registered Users may also be used in aggregate form for statistical purposes and improve the service.


Further information on the processing of Personal Data


Push notifications

BIANCHI INDUSTRY SERVICE & PLANNER doesnít use Push notifications. The notifications concerning BIANCHI INDUSTRY SERVICE & PLANNER are those relating to the availability of updates and are managed directly from the Store provider from which the User has downloaded and installed BIANCHI INDUSTRY SERVICE & PLANNER.



BIANCHI INDUSTRY SERVICE & PLANNER is a professional application used in Technical support process that may contain and show information of the company property. Therefore, its use is reserved for Users of majority according to the laws in force in their respective Srates. Using BIANCHI INDUSTRY SERVICE & PLANNER, Users declare to be of age.



BIANCHI INDUSTRY SERVICE & PLANNER doesnít use cookies by Analytics, nor its or third party.


Additional information about Data collection and Processing

Legal action                  

The Userís Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of BIANCHI INDUSTRY SERVICE & PLANNER or the related services.

The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.


Additional information about Userís Personal Data

In addition to the information contained in this privacy policy, BIANCHI INDUSTRY spa may provide the User with additional and contextual information concerning the service or the collection and processing of Personal Data upon request to the Data Controller.


Log di sistema

For operation and maintenance purposes, BIANCHI INDUSTRY SERVICE & PLANNER collect and record into log files the interactions between BIANCHI INDUSTRY SERVICE & PLANNER and the server. These information could contain the IP address of the device.


Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.


Rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, updated or corrected, deleted, or for their transformation into anonymous format or to block any data held in violation of the Law, as well as oppose their treatment for any and all legitimate reasons.

Requests should be sent to the Data Controller at the contact information set out above.


Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and in the application BIANCHI INDUSTRY SERVICE & PLANNER. If a User objects to any of the changes to the Policy, the User must cease using BIANCHI INDUSTRY SERVICE & PLANNER and can request the Data Controller the removal of all its data.

Unless state otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.


Information about this privacy policy

The Data Controller is responsible for this privacy policy, prepared in accordance with legal regulations in force in Italy and in the European Union.


Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from BIANCHI INDUSTRY SERVICE & PLANNER (or third party services employed in BIANCHI INDUSTRY SERVICE & PLANNER).


The individual using BIANCHI INDUSTRY SERVICE & PLANNER, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of BIANCHI INDUSTRY SERVICE & PLANNER. The Data Controller, unless otherwise specified, is the Owner of BIANCHI INDUSTRY SERVICE & PLANNER.


The hardware or software tool by which the Personal Data of the User is collected.


Small piece of data stored in the User's device.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to BIANCHI INDUSTRY SERVICE & PLANNER.